Privacy Policy

Referbell is a referral-marketing platform that helps brands reward customers for sharing referral links. This Privacy Policy explains how we collect, use, disclose and protect your information when you use Referbell’s website, app, or services (“Services”).

By using Referbell, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following:

  • Name
  • Email address
  • Phone number
  • Payment or payout details (for delivering rewards)
  • Social media usernames (if used for referrals)
  • Account login information (Shopify merchants)

1.2 Merchant Information

For brands using Referbell:

  • Store information (store name, domain, industry)
  • Transaction details required to calculate referral rewards
  • Customer activity related to the referral program

1.3 Automatically Collected Information

When you visit or use our platform, we may automatically collect:

  • IP address
  • Device and browser information
  • Cookies and tracking technologies
  • Usage analytics (page views, clicks, actions)

2. How We Use Your Information

We use your information to:

  • Provide, operate and improve the Referbell platform
  • Track referrals, conversions and rewards
  • Process cash or store credit payouts
  • Prevent fraud and protect your account
  • Communicate with you about updates, support and important notices
  • Analyze usage trends to improve services
  • Comply with legal requirements

3. How We Share Your Information

We may share information with:

  • Merchant partners whose referral program you participate in
  • Payment processors to deliver rewards
  • Service providers who help with hosting, analytics or customer support
  • Legal authorities if required by law or investigation

We do not sell your personal information.

4. Data Security

We use industry-standard security practices to protect your data.
However, no online system is 100% secure.
We encourage you to use strong passwords and protect your device.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve user experience
  • Analyze usage
  • Track referral performance
  • Support personalized features

You may disable cookies in your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Withdraw consent
  • Request a copy of your data

To make a request, contact us at: support@referbell.com

7. Data Retention

We keep your information for as long as needed to:

  • Provide the service
  • Comply with legal requirements
  • Resolve disputes

When data is no longer needed, we securely delete it.

8. Third-Party Links

Our platform may contain links to third-party websites.
We are not responsible for their privacy practices.

9. Children’s Privacy

Referbell is not intended for users under 13.
We do not knowingly collect children’s data.

10. Changes to This Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with a new “Last Updated” date.

11. Contact Us

For questions or privacy requests:
Email: support@referbell.com
Website: www.referbell.com